• Create Fund investment policies, guidelines and Governance structure
• Develop, implement, and monitor, in consultation with the Fund’s Board of Trustees and the Investment Committee, policies, programs, standards and procedures to ensure compliance with all applicable laws
• Oversee compliance with the Fund’s eligibility rules in various Projects and Investments being evaluated by the Education, R&D and Incubation-Entrepreneurship departments
• Perform due diligence and financial and risk analysis of investment opportunities
• Review Fund total returns, expense payments, expense accruals and budgets
• Prepare recommendations to Investment Committee including investment structure and terms and conditions. Prepare required documentation for Investment Committee
• Analyze data from portfolio companies and investments to monitor and evaluate fund performance
• Identify and promptly address issues related to suitability and risk exposure
• Coordinate annual Fund audits, including completion of work papers and drafting of annual financial statements in accordance with the applicable rules
• Review and sign-off on Fund’s financial statements
• Work with the Venture Capital community to define and implement a Venture Capital Funding strategy for the ICT Fund
• Responsible for departmental human resources management and developing and implementing training plans

• Maintaining an acceptable Fund Risk Profile
• Completeness of Governance and Risk structure

• Internal: All departments of ICT Fund and CEO office
• External: Investment Committee, Venture Capital Community, Auditors and Accounting companies and Consultants etc.

• Minimum 10 years of direct portfolio management and investment experience
• MBA or CFA preferred.
• Background in technology related Fund would be preferred

• Demonstrated leadership and judgment skills
• Computer skills to include proficiency with Microsoft Excel and Word Strong written and oral skills
• Strong organization and interpersonal skills
• Ability to lead and manage people
• Fluency in Arabic and English

• Support the Director R&D in receiving and processing the R&D Project proposals from various Academic and Research Organizations
• Assist in managing the administrative activities associated to the research projects, including proposal management, budgets and disbursement requests, metrics and statistical analysis of grants and progress and status reports etc.
• Assist in coordinating activities associated with a research project to include data maintenance, grant expenditure adherence, project evaluation, meeting scheduling etc.
• Serve as a liaison to other ICT Fund departments in order to answer any questions that the R&D project PI’s may have

• Number of Project proposals processed completely
• Number of Projects being tracked

• Internal: Director R&D, other internal departments and Finance
• External: University officials and professors and students

• Bachelors (Masters preferred) in an ICT related technology field
• 2+ years of Coordination experience, preferably in Academia and University environment

• Knowledgeable about computer systems and software, particularly Microsoft Office products and scholarship database systems
• Excellent organizational skills
• Excellent written and verbal communication skills
• Excellent customer service skills
• Ability to meet deadlines for a wide variety of job assignments
• Ability to manage numerous tasks and/or projects at one time
• Ability to work independently with minimal direction.
• Proven ability to accomplish defined goals and objectives.
• Fluent in Arabic and English

• Handle Licensees site sharing issues and public land acquisition requests.
• Follow up Licensees’ compliance related to the specific requirements of the regulatory instruments issued by the section;
• Maintain KPIs of different operational activities within the section
• Execute the annual Benchmarking of operators’ wireless networks and services quality performances
• Prepare reports and statistics about the major activities and operations of the wireless networks and services section in daily, weekly, quarterly and monthly basis
• Develop reports and statistics related to the operational matters of wireless networks and services
• Manage customer complaints related to operational matters of the wireless networks and services

• Requires a bachelor degree in telecommunication engineering or related discipline
• Knowledge of Arabic and English languages
• 2-3 years in Telecommunications industry

• Maintain and update database for public lands received from operators and keep it up-to-date to record related correspondences
• Process and maintain the KPIs for the public lands applications received from the Licensees
• Maintain and update database for new services requests received from operators and keep it up-to-date to record related correspondences
• Process and maintain the KPIs for the New Service Requests (NSR) applications received from Licensees
• Maintain database and follow up the customer complaints related to operational matters of the wireless networks and services
• Implement the administration requirements of the annual Benchmarking of operators’ wireless networks and services quality performances
• Prepare reports and statistics about the public lands requests and new services requests of the wireless networks and services section in daily, weekly, quarterly and monthly basis

• Diploma degree in telecommunications or IT
• None, however it is desirable to have two years of experience in telecommunications/relevant work

• Fluent in Arabic and English (both written and spoken)
• Excellent interpersonal and communication skills both verbal and written
• IT capability in MS office products
• Report writing
• Time management
• Execute job related tasks within acceptable time frames efficiently and accurately with high level of quality

• Manage and coordinate the operation of activities of the type approval market surveillance
• Inspect and investigate illegal provision of telecom systems or equipments
• Inspect and investigate illegal and unregister Importer, manufacturer or dealer of Telecommunication Apparatus
• Coordinate with external parties (police, customs...etc).
• Contribute the development of the market surveillance procedure
• On a continuous basis, acquire knowledge about new devices and their specifications and other issues having importance from the prospective of market surveillance
• Develop and follow up reports about different violations as per market surveillance scoop

Some of the key challenges faced by the Type Approval Market surveillance officer at TRA include:

• Maintain market surveillance to track defaulting dealers and unapproved equipments.
• Maintain procedure with external parties.

• Knowledge of the Telecommunication market is an advantage.
• Knowledge of Arabic and English languages
• 1-2 years in Telecommunications industry

• Good planning and organizing skills, good communication skills
• Proactive, customer focussed and a team player

• Plan and develop the major activities of the type approval section
• Plan and advise continuous improvement update of the governing policies for the Type Approval section
• Plan and implement the automation of the type approval processes and procedures
• Plan and implement the best practice to coordinate with external parties
• Provide technical support and direction to TRA with regards to the Telecommunication apparatus
• Develop of the type approval equipment and dealer database and ensuring the security and reliability of this database
• On a continuous basis, acquire knowledge about new devices and their specifications and other issues having importance from the prospective of type approval
• Provide research and studies with related to the best practice for the type approval section and recommend implementation

• Internal:
• Spectrum
• Finance
• Administration
• External:
• Operators including Etisalat and Du
• Telecom equipments dealers.
• Ministry of Economic Affairs
• Small dealers
• UAE Customs

• Bachelor in Telecommunications/Electronics (Engineers preferred)
• Knowledge of the Telecommunication market is an advantage
• Knowledge of Arabic and English languages
• 2-3 years in Telecommunications industry

• Analytical skills, problem solving skills, good planning and organizing skills, good communication skills
• Proactive, customer focussed and a team player

• Manage and coordinate the operation of activities of the type approval section which include the following:
  • Registration requirements for dealers and telecommunication equipment manufacturers
  • Custom clearance of approved telecommunications equipment from registered dealers
• Supervise the post-market surveillance to verify if dealers are following the codes and ethics of the Type Approval policies and standards
• Coordinate the testing of the Telecommunication Equipment with Etisalat UAE Lab if requested by the customer
• Provide technical support and direction to TRA with regards to the Telecommunication apparatus
• Undertake the development of the type approval equipment and dealer database and ensuring the security and reliability of this database
• Co-ordination between external customers with internal finance department to make sure that the customer has paid the settlement by collecting the fee slip
• On a continuous basis, acquire knowledge about new devices and their specifications and other issues having importance from the prospective of type approval

Some of the key challenges faced by the Type Approval Coordinator at TRA include:

• Maintain procedure for customer handling
• Maintain market surveillance to track defaulting dealers

• Diploma in Telecommunications/Electronics (Engineers preferred)
• Knowledge of the Telecommunication market is an advantage
• Knowledge of Arabic and English languages
• 2-3 years in Telecommunications industry

• Analytical skills, problem solving skills, good planning and organizing skills, good communication skills
• Proactive, customer focussed and a team player

• Contribute actively in the World Summit on the Information Society (WSIS) and study the best way to position the UAE high in terms of the Information Society Rankings globally.
• Contribute actively in the Information Governance Forums and events.
• Involve in gathering and disseminating UAE Information Society data that shows UAE achievements and initiatives and feeds into the annual UAE WSIS report and for other International Reporting bodies such as ESCWA, UNESCO,…etc
• Develop Plans, Procedures, Reports, Statistics and Guidelines for Internet Governance Section.
• Contribute actively in liaising with the International bodies such as UN bodies and study the best way to achieve WSIS National Committee objectives and WSIS action lines and recommendations.
• Maintain UAE specific information related to the Internet Governance and the Information society through publications, periodic reports, statistics, and website.
• Advice the Internet governance section about the development of policies and regulations related to various areas in the internet governance and ICT sector.
• Monitoring other countries progress with reference to WSIS recommendations and suggest new projects, initiatives which develop the UAE information society and bring together the information society stakeholders.
• Active participation and follow up on various local and international meetings related to domain names, Internet Governance meetings & forums …etc and ensure that the UAE and TRA’s views are reflected.
• Publishing the Annual UAE WSIS Report
• Updating the ITU stocktaking database and the TRA WSIS website
• Study and propose initiatives (based on success stories from other countries) in different ICT areas and recommend mechanisms to implement them.

• Bachelor Degree in IT or Computer Science or Telecom or Engineering discipline; Masters degree will be an added value
• 3-5 years experience in ICT or in a related field
• Communication and Writing Skills ( Arabic & English )
• Project management skills
• Research Skills

• Good mixture of Technical and Managerial Skills
• Good Technical and Managerial writing skills
• Negotiation Skills
• Time Management Skills
• Work under pressure and meet deadlines
• Broad Understanding about Telecommunication topics, Information Technology and Information Security.
• Flexibility in travelling and handling urgent tasks